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Privacy Policy

This policy applies to opsinsight.ai and getautomata.app, operated by Operational Intelligence Inc. By using these websites, you consent to the practices described below.

Effective August 28, 2026

I. Collection of Your Personal Information

To better provide products and services, the Company may collect personally identifiable information such as your first and last name, mailing address, email address, and phone number.

If you purchase products or services, we may collect billing and credit card information to complete the transaction. We do not collect personal information unless you voluntarily provide it, though certain services may require it, including account registration, promotions, email messages, and purchases.

II. Use of Your Personal Information

The Company may use your information to operate and deliver requested services; provide requested information, products, or services; send account notices; fulfill contracts and billing obligations; notify you of changes; maintain security and prevent fraud; comply with law; maintain internal records; and for other purposes described when you provide the information or with your consent.

III. Sharing Information with Third Parties

The Company does not sell, rent, or lease customer lists or sell biometric data to third parties. We may share data with trusted partners that provide services such as analytics, communications, customer support, or delivery. Those partners may use information only to provide those services and must maintain its confidentiality. We may also disclose information when required by law or necessary to protect rights, property, users, or the public.

IV. Your Privacy Choices

You may have rights under the California Consumer Privacy Act and other applicable privacy laws regarding access, disclosure, deletion, or opting out of certain uses of your personal information. To exercise an applicable right, contact us using the details below. We do not sell personal information.

V. Tracking User Behavior

The Company may track pages visited within its websites to understand which services are most popular and to improve or customize content.

VI. Automatically Collected Information

We may automatically collect information about your hardware and software, including IP address, browser type, domain names, access times, and referring website addresses. This supports service operation, quality, security, and general usage statistics.

VII. Use of Cookies

Our websites may use cookies to personalize your experience and remember information between visits. Cookies cannot run programs or deliver viruses. You can accept or decline cookies through your browser settings, though declining them may limit some interactive features.

VIII. Links

Our websites may link to other sites. We are not responsible for their content or privacy practices. Please review the privacy statements of sites that collect personal information.

IX. Security of Your Personal Information

The Company uses reasonable safeguards, including SSL encryption, to protect personal information from unauthorized access, use, or disclosure. No Internet or wireless transmission can be guaranteed to be completely secure, and security limitations beyond our control remain.

X. Right to Deletion

Subject to applicable exceptions, we will delete personal information from our records and direct service providers to do the same after receiving a verifiable request. We may retain information when necessary to complete transactions, provide requested services, detect security incidents, debug errors, exercise legal rights, conduct qualifying public-interest research, support expected internal uses, comply with law, or otherwise use information lawfully in context.

XI. Data Security and Breach Notification

The Company maintains reasonable administrative, technical, and physical safeguards. If a security incident involves personal information, we will investigate and notify affected individuals and authorities when and as required by applicable law.

XII. Children Under 13

The Company does not knowingly collect personally identifiable information from children under 13. Children under 13 must obtain permission from a parent or guardian before using the platform.

XIII. Email Communications

We may contact you by email with announcements, offers, alerts, confirmations, surveys, or other communications, and may receive notifications when emails are opened or links are clicked. You may opt out of marketing emails using the unsubscribe link.

XIV. External Data Storage Sites

We may store data on servers provided by contracted third-party hosting vendors.

XV. Changes to This Statement

We may update this Policy as services, data practices, or laws change. For significant updates, we may notify you by email, post a prominent website notice, or update the privacy information. Continued use after an update constitutes acknowledgment and acceptance of the revised Policy.

XVI. Contact Information

Questions or comments about this Policy may be sent to:

Operational Intelligence Inc.
418 Broadway #6722
Albany, New York 12207
juli@opsinsight.ai
617-869-0884